This policy applies to subscribers of the Forms By Air Limited ("FormsByAir") online forms service ("Service") ("Publishers")

Publisher Data

FormsByAir stores the following information to facilitate you in using the Service.

  • User accounts including email address and password
  • Branding including logos and favicons
  • Form definitions including questions, option lists and instructions
  • Lookup tables
  • Access tokens for third-party services e.g. Dropbox
  • Document metadata including date/time of submission, workflow logs, and integration logs

Form Data

FormsByAir does not keep form submission data, it's held temporarily during validation, workflow & delivery, and then permanently deleted subject to the Data Retention Period configured for your account, the default is 10 days.


Click here for security information

Data Sharing

We will never share user accounts, access tokens or form delivery metadata with anyone else unless required to do so by law or subpoena.


We use Google Analytics on public-facing web pages for aggregated marketing information. Google Analytics is not used within the FormsByAir management portal.

We use cookies to store an access token for your account when you login.

Session cookies (which are erased after you close your browser) may be used when authenticating with third-party services.

Do Not Track

FormsByAir does not respond to Do Not Track (DNT) headers.

Log Data

We collect information that your browser sends whenever you visit our website on a rollover basis. This data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages and other statistics.


We may use your email address to contact you with important notices relating to the Service. Newsletters, marketing or promotional materials will only be sent on an opt-in basis.

Third-party Links

FormsByAir contains links to other sites that are not operated by us, particularly in relation to third-party delivery channels. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit. FormsByAir has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party sites or services.


FormsByAir may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

Terms Of Service

Your use of the FormsByAir Service is governed by our Terms Of Service


If you have any questions about this Privacy Policy, please contact us

Last Updated November 2020