FormsByAir
How We Work

A project, not a DIY tool.

With most form services, the platform is the product and the rest is up to you. FormsByAir works the other way around: you bring your forms — paper, PDF or an outgrown tool — and we deliver the finished process, designed, built, integrated, tested and supported long after launch.

And we don't simply build what's asked. A good digital form is never a copy of the paper one, so we rebuild it around your process and industry best practice — challenging requirements where experience says there's a better way. The result asks less of the person filling it in, and hands your systems clean, structured data.

The process, end to end.

Setup generally scheduled within 1–2 weeks
01Get in touch

Tell us a few details about your business, your forms, and the systems you want to integrate with.

02We quote

You receive a quote covering the recurring service fee and the one-off setup cost for your forms.

03We schedule the build

On approval we create your account and schedule the setup work, generally within a week or two.

04You review iterations

During setup we send through multiple iterations of your forms for review, so we're always on the right track.

05We wire up the process

Review and approval workflow, automated emails, and data integrations with your other systems.

06We test together

We support you in testing the forms end-to-end to confirm everything works correctly before launch.

07Go live

Start using the forms when you're ready. We invoice for setup and the first recurring service fee.

08We keep watch

Active monitoring for issues, and proactive advice on potential improvements as your process evolves.

And after launch, we're still here.

Ongoing support is part of the service, not an upsell. You deal directly with the people who built your forms — expert, relevant and timely help.

If something goes wrong, we're on it — with an initial response targeted within 12 hours on every support ticket.
We monitor the system continuously, resolve issues proactively, and flag anything that needs your attention.
We help triage, investigate and remediate issues end to end — across forms, workflow and integrations.

Simple, honest pricing.

Our pricing is a combination of a recurring service fee to run forms on our platform, and one-off setup fees — a fraction of the cost of regular software development.

No fixed terms — cancel at any time.
Maintain forms yourself via our portal, or engage us for more complex changes.
Setup fees and part-period service fees are not refundable.

Tell us about your forms. We'll come back with a plan.

Contact Sales →
FormsByAir

Smart digital forms, expert implementation and seamless integrations — for regulated businesses that need more than a basic form builder.

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Made in New Zealand