Form implementation specialist

FormsByAir is a software + consulting company helping businesses improve customer service and process automation with online forms. We specialise in larger, more complex forms, particularly in financial services, insurance and healthcare.

We've built our own software platform to run and maintain forms, but our point of difference is that we do the work to setup forms for our clients.

The reason we do this is that creating good digital forms is not simply a case of replicating paper or PDF forms online. To get the best results we leverage our experience and best practice within each industry to produce smart forms that minimise the burden on form fillers, and maximise the potential for automation.

And this is where you come in...

We're looking for a form implementation specialist to join our team and help with the following:

  • Engage directly with clients to understand their requirements and offer advice
  • Setup forms in our system (all done via a web browser - we will provide training)
  • Support clients to review, test and maintain their forms over time
  • Identify patterns in the forms you create to feed back in to our software and make it even better

Applicants should have a good understanding of business processes in general, and a high level of IT literacy.

Excellent reading comprehension and the ability to articulate detailed information clearly are essential skills.

We're not looking for a developer, but an understanding of simple expressions, especially in Javascript would be beneficial.

Why FormsByAir?

  • Good salary
  • Convenient location near public transport
  • Global business - work with customers around the world
  • Small company - make an impact!
  • Learn from an experienced team

Apply Now