Form implementation specialist

FormsByAir is a software + consulting company helping businesses improve customer service with online forms and portals. We specialise in larger, more complex forms, particularly in financial services and healthcare.

We've built our own modern software platform to run and maintain forms, but our point of difference is that we do the initial work to setup forms for our customers. Why? because creating good digital forms is not simply a case of replicating paper/PDF versions, it takes skill to translate what customers need in to smart forms that are easy to fill out, and maximise the potential for automation.

And this is where you come in...

We're looking for a form implementation specialist to join our team and help with the following:

  • Engage directly with clients to understand their requirements, and opportunities for automation
  • Setup forms in our system (all done via a web browser - we will provide training)
  • Support clients to review and test their forms
  • Identify patterns in the forms you create to feed back in to our software to make it even better

Applicants should have a good understanding of how businesses operate in general, a high level of IT literacy, and excellent written communication skills. e.g. a technical BA with a few years experience.

We're not looking for a developer, but an understanding of logical expressions, especially in Javascript would be useful.

Why FormsByAir?

  • Good salary
  • Cool location & workspace
  • Global business - work with customers around the world
  • Small company - make an impact!
  • Learn from an experienced team

Apply Now